3 items
Notes on deploying AI-powered agents for applicants and staff at a university admissions office — what they handle, what they hand off, and why text-based inquiries dropped by about half.
How treating a university admissions funnel as a product — with data-governance standards, a centralised pipeline, and AI agents — cut document processing time by 30% and manual staff input by 70%.
Redesigning a university admissions funnel around AI agents and data-governance standards. Document-processing time −30%, manual input −70%, data-entry errors cut to 1%.